Trailhead Plan – Details

Who it’s for:

• Solo owners and teams of 1–5
• Mostly cloud-based tools (email, files, a few core apps)
• Want someone “on call” who understands their setup, without a big contract

What’s included:

1. Monthly Check-In

• Quick remote review of key systems
• Check updates, storage, and any obvious issues

2. Basic Security Review

• Look over antivirus/endpoint protection status
• Confirm backups are running (if you have them)

3. Email & Accounts Review

• Spot-check logins and access for any changes in staff
• Light advice on passwords and MFA

4. Priority Contact

• You know exactly who to call/text/email when something’s off
• Friendly guidance, not tech jargon
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How it feels in plain language:

• Like having a local “IT hiking buddy” who checks your map once a month and tells you if you’re veering off the trail.

• Good fit if: you just want a professional keeping an eye on things.
  

• Not enough if: you need regular hands-on help and support tickets handled quickly.